The questions people ask first.
Straight answers on testing, recognition, independence and working with us.
About testing
What does a testing lab actually do?
We check a game, a random number generator, a platform or a betting system against a technical standard, then issue a report a regulator will accept. The report is the evidence that a product is fair, secure and behaves the way it claims to.
Do you test both games and sportsbook?
Yes. Casino, crash and virtuals on one side; sportsbook, fixed-odds, pool, parlay and exchanges on the other; plus the platforms and security around all of it.
What standards do you test against?
The GLI family of technical standards, including GLI-11 for gaming devices, GLI-19 for interactive gaming systems and GLI-33 for event wagering, alongside each regulator's own rules.
Do you test land-based gaming machines?
Yes. Kenya's Gambling Control Act 2025 requires every gambling machine to be certified, registered and periodically verified. We test slot machines and other electronic gaming devices, and verify installed machines in the field.
Do you test lottery, bingo and peer-to-peer games?
Yes. We test draw-based lotteries, instant-win and e-scratch games, keno, bingo, poker rooms and skill games, including prize structures and fairness between players.
Can you test a game that is already certified elsewhere?
Yes. Where a regulator allows it, we review existing certification and test only what is new or different, which shortens the work considerably.
What happens if a game fails?
You get a clear list of findings, the evidence behind each one and what would resolve it. Once you fix them, we retest the affected areas rather than starting again.
Recognition and independence
Why would a certificate from Nairobi count abroad?
Because it will rest on ISO/IEC 17025 accreditation from KENAS, the Kenya Accreditation Service. KENAS is a signatory to the ILAC Mutual Recognition Arrangement for testing, so accredited results can be relied on by the accreditation systems of other signatory countries. Each regulator still decides which laboratories it recognises, and we will seek that recognition market by market.
Are you accredited yet?
Accreditation through KENAS is in progress. We do not claim accreditation until it is granted, and every scope and certificate will be published in full once it is.
How do you stay independent?
ISO/IEC 17025 requires impartiality, and we manage it formally: risks to impartiality are identified and recorded, staff declare conflicts, and certification decisions are kept separate from commercial ones. Our impartiality policy sets this out in full.
Working with us
How long does certification take?
It depends on scope. A single game clears faster than a full platform across several markets. We give you a fixed timeline when we scope the work.
How is pricing set?
Per piece of work, agreed before we start. You receive a fixed quote based on the product, the markets and the standards involved.
How do you protect our source code?
Source code and game data are held under controlled access, used only for the engagement, and covered by confidentiality obligations in our engagement terms.
Can you help us enter other African markets?
Yes. We guide suppliers and operators through what each jurisdiction requires, and support regulators building their own technical standards.
Still have a question?
Send it over and a member of the team will reply within two working days.
